AI and the New Post-Purchase Consumer: How Smart Delivery Drives Loyalty in the Age of Social Commerce

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AI and the New Post-Purchase Consumer: How Smart Delivery Drives Loyalty in the Age of Social Commerce - Front cover thumbnail

Based on a survey of 1,000 UK consumers, this report uncovers how AI and social commerce are reshaping post-purchase experiences and what it means for loyalty, growth and ROI in retail marketing.

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