Building a Case for CRM

White Paper
Business-people sat at a table as a group planning

Are you working on a CRM initiative and want to convince your management team to invest into it? Can you see the benefits of CRM for your business but are not sure that other key stakeholders do?

CRM is likely to require a substantial investment and very few boards will simply wave it through. You need to present a rounded view of the costs and benefits, and so need to invest time in building your case.

This guide covers the ten essential steps to follow in order to build a compelling business case for CRM.

  • Understand your desired business outcomes & assess the required changes;
  • Market context & commercial benefits;
  • Budget, costs & ROI; and
  • Tips on making sure the projects stays on track and gets approved.

Download it now to build a strong CRM business case as we go into more details about what each step entails .

Get the download

Below is an excerpt of "Building a Case for CRM". To get your free download, and unlimited access to the whole of bizibl.com, simply log in or join free.

download

Want more like this?

Want more like this?

Insight delivered to your inbox

Keep up to date with our free email. Hand picked whitepapers and posts from our blog, as well as exclusive videos and webinar invitations keep our Users one step ahead.

By clicking 'SIGN UP', you agree to our Terms of Use and Privacy Policy

side image splash

By clicking 'SIGN UP', you agree to our Terms of Use and Privacy Policy