Ensuring Timely and Accurate Financial Plans, Budgets, and Forecasts Through Automation

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Reducing the time spent on budgeting – while still capturing accurate, timely, and complete information – is so critical to success that Best-in-Class organizations across all industries are adopting ways of making their budgeting processes more efficient. In their report, Ensuring Timely and Accurate Financial Plans, Budgets, and Forecasts Through Automation, Aberdeen Group identifies activities that Best-in-Class organizations are using to reduce the time they spend on budgeting.

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Creating accurate plans, budgets, and forecasts can be a challenge, and unfortunately, many employees are not trained or do not possess the knowledge on how to execute these correctly. Top performers automate these processes to improve efficiency and accuracy.

The planning, budgeting, and forecasting processes are essential components of effective business management. Unfortunately, they can, at times, be very difficult to perform successfully. Many employees are either unequipped or too busy to learn the correct process, and therefore, rely on guesswork while taking less valuable information into account. This is a huge mistake, because accurate plans, budgets, and forecasts provide business leaders with the confidence that they can use when making decisions that guide the business towards success. Organizations must provide employees with tools that can help them to complete these processes quickly, comprehensively, and accurately. This report, based on a survey of over 200 organizations, identifies how top performing organizations automate the planning, budgeting, and forecasting processes to lead towards business success.

The Trouble with Forecasting

In Aberdeen's 2014 Financial Planning, Budgeting, and Forecasting and Enterprise Performance Management benchmark survey, respondents were asked to identify the ‘‘top two’’ pressures that they face in planning, budgeting and forecasting (Figure 1).

Figure I: It’s Never Easy

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The number one challenge that survey respondents cited was that these processes are too long and resource intensive. They cannot be completed quickly and easily. This causes employees frustration, resulting in less effective planning than is needed. Further, even if these tasks were easily completed, there is still a chance that the plans, budgets, and forecasts that are produced would be inaccurate due to frequently changing markets. Lack of visibility and transparency is a common theme in business planning, and this is no exception. If employees aren’t able to access the right information to assist in their planning at the time when their plans are being made, then the forecasting process becomes very difficult.

Solving the Problem

So what is an organization that struggles with completing the financial planning, budgeting, and forecasting processes to do? The number one strategy of Best-in-Class organizations is to automate the workflows related to these processes. Automation requires reliance on technology that can provide enhanced capabilities. For example, Best-in-Class organizations are 39% more likely to automatically guide users through the planning, budgeting, and forecasting process (Figure 2). The purpose of this is to ensure that all essential stakeholders are included, and required information is identified and used, and that information is centralized and aligned.

The Aberdeen maturity class is comprised of three groups of survey respondents. This data is used to determine overall company performance. Classified by their self-reported performance across several key metrics, each respondent falls into one of three categories:

  • Best-in-Class: Top 20% of respondents based on performance
  • Industry Average: Middle 50% of respondents based on performance
  • Laggard: Bottom 30% of respondents based on performance
  • Sometimes we refer to a fourth category, All Others, which is Industry Average and Laggard combined.

In the 2014 Financial Planning, Budgeting, and Forecasting and Enterprise Performance Management Benchmark Survey, respondents were ranked on the following criteria:

  • Percentage of financial reports delivered in the time needed for decision-making:
    • Best-in-Class - 94%
    • Industry Average - 72%
    • Laggard - 63%
  • Percentage that actual costs are within budgeted costs (above or below):
    • Best-in-Class - 4%,
    • Industry Average - 11%
    • Laggard - 35%
  • Percentage that actual revenue is within forecasted revenue (above or below):
    • Best-in-Class - 3%
    • Industry Average - 12%
    • Laggard - 37%

Figure 2: Best-in-Class Automate the Process

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Automation comes from the software available to business users intended to aid in all aspects of financial planning, budgeting, and forecasting. Top performers have implemented a variety of different types of software stretching from Enterprise Performance Management (EPM) to applications devoted specifically to financial planning, budgeting, and forecasting (Table 1). Sixty-six percent (66%) of the Best-in-Class have planning, budgeting, and forecasting applications which help to provide structure to these processes. Additionally, the Best-inClass are 38% more likely to utilize EPM to ensure that they have accurate insight into performance data and can make more informed decisions. Similarly, the Best-in-Class are 69% more likely to utilize Business Analytics to improve their ability to predict outcomes. Combined, these tools can provide the automation referenced above by providing end users with guidelines, process flows, and valuable data and analysis capabilities.

Table 1: Key Enablers of the Best-in-Class

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The Benefits of Automation

The essential capabilities related to automation in financial planning, budgeting, and forecasting make these processes easier to complete quickly, more accurately, and are now repeatable. In fact, organizations that automatically guide users through the process are more likely to have a variety of capabilities that ensure that all essential steps are completed (Figure 3).

Figure 3: Crossing the Ts and Dotting the Is

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Organizations with automated processes have defined the essential workflows that must be completed in financial planning, budgeting, and forecasting. These organizations are 50% more likely to be able to assign resources and workflows for these activities. This means they can ensure that each and every employee knows what they are responsible for and what they need to do in the process. The organization can ensure that no essential part of the process is overlooked. This is because these organizations are 67% more likely to have budget templates. Next, since the entire process is automated, the organization can more efficiently consolidate and approve the information before allocating finalized budgets across the organization.

Automation in financial planning, budgeting, and forecasting helps to ensure that essential information is available and utilized in order to improve accuracy and agility (Figure 4). For example, organizations that have automated these processes are almost twice as likely to be able to incorporate business drivers into the ongoing forecasting process. It is possible because employees can easily find and integrate real-time data. For example, this creates the ability to reforecast as market conditions change, which would be extremely difficult with a cumbersome forecasting process.

Figure 4: Integrating Essential Data

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Organizations with automated financial planning, budgeting, and forecasting are more likely to be able to perform ‘‘what if’’ scenarios, as well as create and alter reports and charts in a selfservice capacity. Employees will be much more likely to follow the process since it’s easy to access the information they need. While these organizations are very clearly being walked through the steps to complete plans, budgets, and forecasts, they can also understand when it is time to include some advanced analysis in hopes of improving accuracy.

Organizations with automated processes are 62% more likely to have a centralized repository of performance data

Lastly, automating the financial planning, budgeting, and forecasting process allows for cross-organization collaboration, ensuring that all key stakeholders are involved and that budgets are aligned (Figure 5). In the past, there may have been employees on the line of business with real insight into future performance that were not consulted when creating forecasts. With automation, that is no more.

Figure 5: Automating Collaboration

Organizations that automate financial planning are 49% more likely to enable business units to work collaboratively with finance throughout the budget process. This gives finance the opportunity for everything to be in alignment across the organization and have budgets add up to goals. It’s the only way to ensure that the organization’s plans and strategies will actually lead to profits.

Automated processes also help to ensure that everyone is held accountable to their goals. Employees are able to monitor their performance on an ongoing basis. In fact, organizations with automated processes are 62% more likely to have a centralized repository of performance data. This completes the lifecycle from planning through execution.

The capabilities provided by automation in the planning process lead to several tangible benefits (Table 2). First, these organizations are able to provide more accurate financial reports to more key stakeholders. This leads to improvements in time to decision as well as more accurate budgets and forecasts. With this information, business leaders can make decisions that will grow the business and lead to improved productivity and profit margins.

Table 2: The Results

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Key Takeaways

Creating accurate plans, budgets, and forecasts is an extremely difficult task. Unfortunately, many employees just do not have the time, knowledge, and access to data that would allow them to complete these processes correctly. Still, without accurate forecasts, organizations will not be able to have confidence when making decisions to grow the business. Therefore, Best-inClass organizations are 39% more likely to automatically guide users through the planning, budgeting, and forecasting process. As a result, these organizations can better standardize and streamline the process, increase access and utilization of data and analysis, and improve collaboration and communication. In fact, organizations that have automated these processes are:

  • 67% more likely to have budget templates
  • 50% more likely to be able to assign resources and workflows for budgeting and forecasting activities
  • 76% more likely to have real-time access to financial metrics
  • 43% more likely to have the ability to perform ‘‘what if’’ scenarios
  • 49% more likely to enable business units to work collaboratively with finance throughout the budget process

By relying on dedicated software, automation is the key to efficient and accurate financial planning, budgeting, and forecasting.

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